Shipping & Returns

Shipping Policy

We currently ship to the UK, with delivery typically taking 5 – 25 business days depending on your location. Once your order is dispatched, you'll receive a tracking number by email so you can follow its journey.

Please note that as some items are shipped from different suppliers, orders with multiple products may arrive in separate packages. If you have any questions about your shipment, contact us at ashwickeco@gmail.com.

Return & Exchange Policy

You have 14 days from delivery to request a cancellation or return, no questions asked. Items must be unused and in their original packaging. Once your return is received and inspected, we'll process your refund within 14 days.

If your item arrives damaged or incorrect, contact us at ashwickeco@gmail.com within 48 hours with photos, and we'll sort out a replacement or full refund — no extra cost to you.